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Contact Capri
Online Survey
Please take a few minutes to fill out our
confidential
survey. We value your comments and you will be entered into a draw for a $100 service gift certificate!
Was the reception staff friendly, professional, and efficient?
Excellent
Satisfactory
Needs Improvement
How would you rate the environment/atmosphere?
•
Decor
Excellent
Satisfactory
Needs Improvement
•
Cleanliness
Excellent
Satisfactory
Needs Improvement
•
Lighting
Excellent
Satisfactory
Needs Improvement
•
Music
Excellent
Satisfactory
Needs Improvement
•
Displays
Excellent
Satisfactory
Needs Improvement
Do you have any additional comments about the atmosphere?
Was your service provider professional?
Service Provider #1
Service Provided:
Please choose a service
• Salon Stylist
• Salon Assistant
• Colour Technician
• Esthetician
Service Provider's Name (optional):
•
Personal appearance & style
Excellent
Satisfactory
Needs Improvement
•
Consultation done before start of service
Excellent
Satisfactory
Needs Improvement
•
Attentiveness to your needs/desires
Excellent
Satisfactory
Needs Improvement
•
Appropriate conversation with focus on you
Excellent
Satisfactory
Needs Improvement
•
Service reflected what was discussed & expected
Excellent
Satisfactory
Needs Improvement
If you have any further comments about the service you were provided please enter them in the box below:
Service Provider #2
Service Provided:
Please choose a service
• Salon Stylist
• Salon Assistant
• Colour Technician
• Esthetician
Service Provider's Name (optional):
•
Personal appearance & style
Excellent
Satisfactory
Needs Improvement
•
Consultation done before start of service
Excellent
Satisfactory
Needs Improvement
•
Attentiveness to your needs/desires
Excellent
Satisfactory
Needs Improvement
•
Appropriate conversation with focus on you
Excellent
Satisfactory
Needs Improvement
•
Service reflected what was discussed & expected
Excellent
Satisfactory
Needs Improvement
If you have any further comments about the service you were provided please enter them in the box below:
Service Provider #3
Service Provided:
Please choose a service
• Salon Stylist
• Salon Assistant
• Colour Technician
• Esthetician
Service Provider's Name (optional):
•
Personal appearance & style
Excellent
Satisfactory
Needs Improvement
•
Consultation done before start of service
Excellent
Satisfactory
Needs Improvement
•
Attentiveness to your needs/desires
Excellent
Satisfactory
Needs Improvement
•
Appropriate conversation with focus on you
Excellent
Satisfactory
Needs Improvement
•
Service reflected what was discussed & expected
Excellent
Satisfactory
Needs Improvement
If you have any further comments about the service you were provided please enter them in the box below:
Would you return for the same service?
Yes
No
Would you recommend Capri to a friend or colleague?
Yes
No
Do you purchase products offered for use at home?
Yes
No
Please rate those products:
•
Performance
Excellent
Satisfactory
Needs Improvement
•
Price
Excellent
Satisfactory
Needs Improvement
•
Product use instructions clearly explained and understood
Excellent
Satisfactory
Needs Improvement
What services or products would you like Capri to feature in our monthly specials?
Would you like to be contacted about upcoming promotions?
Yes
No
If yes, please provide your email address:
Are our hours of operation convenient for you?
Yes
No
If not, what would you suggest?
If you have received services in the spa, how comfortable was the atmosphere?
•
Temperature in the treatment room
Excellent
Satisfactory
Needs Improvement
•
Music
Excellent
Satisfactory
Needs Improvement
•
Decor
Excellent
Satisfactory
Needs Improvement
•
Peaceful, relaxing atmosphere
Excellent
Satisfactory
Needs Improvement
•
Displays
Excellent
Satisfactory
Needs Improvement
What do you like about coming to Capri?
Is there anything about the salon or spa that requires improvement?
We value any other comments you may have. If you have any please add them below:
Thank you for your time. We will use your comments to provide better service for you, our valued client. Please provide your phone number and email address for the draw in the box below:
Please enter the characters in the box below: